SENSE

TOUCH IRIS TO INITIATE

EXPLORE THE TECH ↓

What Is Visually Sonic Sense™?

Think Amazon Alexa, but trained specifically for your venue.
Customers call and speak to a conversational AI to get instant detailed information about your facilities, services, and accessibility features.

Visually Sonic Sense™ delivers intelligent AI accessibility agents integrated flawlessly with your business. These are not standard chatbots; Sense™ agents are sophisticated conversational partners, trained on your business information and engineered with deep accessibility principles at their core.

They ensure that information is not just available, but genuinely understandable and easy to navigate for every user.

Smiling woman in a yellow dress sitting in a wheelchair outdoors with blurred trees and people in the background.

"I've learned to ask very specific questions:
What is the table height?
What's the door width?
Is there an accessible toilet? But most staff don't know these details. With Sense™ I can ask the AI anything, plan ahead and enjoy the venue I am visiting."
Sarah - Wheelchair user from Birmingham.

Why Accessibility Information Matters

Imagine calling a restaurant to ask about wheelchair access and being told "I think we have a ramp?".
For the 14 million people with disabilities in the UK, this uncertainty can mean the difference between a confident outing and staying home.

Woman in a wheelchair scanning a QR code with her smartphone outdoors.

Accessibility Planning

USER:

"I use a wheelchair. Is there a ramp to enter your museum, and can I access all exhibitions?"

SENSE AGENT:

"The main entrance has step-free access with automatic doors that are 120cm wide. All exhibition floors are accessible via a lift, and we have wheelchair-accessible toilets on each level.
The Medieval wing has one small step that you can bypass using our accessible route through the Modern Art section."

Shopping Experiences

USER:

"I'm in the shopping centre outside 'Monica's Clothing Boutique'. Where's the closest baby changing and nursing room to my location?"

SENSE AGENT:

"The nearest baby nursing suite is on Level 2 in the food court area. You can take the lifts by the entrance.
It has private nursing areas, changing facilities, bottle warming station, and a play area for toddlers."

Woman pushing a baby stroller while talking on a phone in a shopping mall corridor.
Smiling woman wearing wireless earbuds looking at her smartphone in a cozy room with a bookshelf in the background.

Allergen Information

USER:

"We have a table booked for this evening at your restaurant and my daughter has a severe nut allergy. Can you tell me about your allergen procedures and which dishes are safe?"

SENSE AGENT:

"We maintain strict allergen protocols with separate preparation areas. Our children's menu is totally nut-free. Would you like me to list all of the ingredients in a specific dish?."

Circular progress graphic showing 25 percent completion in purple.

25% of UK adults have a disability. That's 14 million potential customers that don't have easy access to information.
Let’s fix that.

The Purple Pound, a £274 Billion Market

Progressive UK businesses are discovering a massive opportunity: 14 million disabled customers and their families represent one of the largest underserved markets. The challenge? These customers need detailed accessibility information before they visit - information most businesses struggle to provide consistently.

WATCH THE FILM

We took typical every day experiences and put together a film to show how our AI which allows you to 'Ask Anything', can literally transform lives.

Designed With Accessibility Consultants.

We partnered with accessibility consultants, to revolutionise how customers access venue information through intelligent conversational Al. Available 24/7 on multi channel deployment.

Fluent In Tourism

In a globalised world, communication should be effortless. The Visually Sonic Sense™ agent provides a world class experience for international visitors and diverse local communities.
Automatic language detection.
Our agent detects users language and responds instantly. 32 languages supported.

image of community event (for a auto dealership)

Transform Customer Service.

Visually Sonic Sense™ doesn't just provide information, it creates confident customers who become loyal advocates.
Customers who know what to expect, visit more often, stay longer, and recommend you to others. It's customer service that doesn't just pay for itself. It creates efficiency and  a return on investment.

How does it work?

Our process is designed to be thorough yet efficient. Ensuring your agent is a true expert on your business and venue. It takes just 4 easy steps.

Get in touch

First things first, let's have a chit chat. We will ask you a few questions about your business and venue and happily answer any questions you might have about our service.

Site visit & consultation

Next, our process begins with a site visit by one of our accessibility consultants to understand your unique environment and customer needs. We map out key features and information pathways.

Al Training and Integration

We then use the defined requirements to train your dedicated Al Accessibility Agent, ensuring it understands the nuances of your business. Integration is seamless and can be accessed via a phone number or QR code.

Launch & Support

We manage the launch and provide ongoing support to ensure your agent continues to deliver value and adapt to any changes in your business.

image of client event (for a pr firm)

Live Demo

Call our deliciously fictitious restaurant 'The Hungry Fork'!

Experience exactly how your customers will interact with your custom built Visually Sonic Sense™ agent. Try asking: "Can you tell me about your disabled facilities?", "What are the lighting conditions like?" I would like to discuss menu options". See how it provides information seamlessly and how this is a game changer for your venue.

* Calls may be recorded for training purposes.

Unlock a new audience effortlessly. Let us help your business access £27 billion spending power.

Your business, intelligently inclusive.

Real world examples of conversations with Visually Sonic Sense™:

Example 1

User:
"I use a wheelchair. Can I get to the toilets independently?"
AI Agent:
"Yes, there's step-free access throughout. The accessible toilet is 15 meters from the main dining area, with a 90cm wide doorway and grab rails on both sides."

Example 2

User:
"My son has autism and gets overwhelmed by noise. When are the typically quiter times?
AI Agent:
"We have quieter seating areas away from the kitchen. Tuesday-Thursday evenings are typically our calmest times, with background music kept low."

Example 3

User:
I have a number of allergies, could you please tell me about the menu with information about the ingredients?
AI Agent:
Yes of course, would you like to hear about our chicken or beef dishes first?

Example 1

User:
"I use a wheelchair. Can I get to the toilets independently?"

AI Agent:
"Yes, there's step-free access throughout. The accessible toilet is 15 meters from the main dining area, with a 90cm wide doorway and grab rails on both sides."

Example 2

User:
"My son has autism and gets overwhelmed by noise. When are the typically quiter times?

AI Agent:
"We have quieter seating areas away from the kitchen. Tuesday-Thursday evenings are typically our calmest times, with background music kept low."

Example 3

User:
I have a number of allergies, could you please tell me about the menu with information about the ingredients?

AI Agent:
Yes of course, would you like to hear about our chicken or beef dishes first?
interface screenshot of the software interface (for a productivity tools business)
image of construction site

Smart Business Practice Meets Compliance

Forward-thinking businesses know that excellent accessibility isn't just about meeting standards - it's about exceeding customer expectations. Visually Sonic Sense™ helps you do both naturally.

Accessibility information builds trust with all customers, not just disabled ones.

Detailed facility knowledge shows professionalism and care

Proactive accessibility becomes a competitive differentiator.

Meeting UK standards (like the Equality Act 2010) becomes effortless when you serve customers inclusively,